Setting up a new user for Outlook 2003 and Exchange 2003 with RPC over HTTP (NEW SET UP)
These instructions assume that your operating system is Windows XP (Home or Pro) and that you have successfully installed Microsoft Office 2003 or at least Microsoft Outlook 2003.
When setting up a new user account in Outlook 2003 for the first time it's possible to follow the account wizard within Outlook. After the first run (depending on options set) a Mail icon may appear under Control Panel. If you are unable to use this version due to an error complaining about Outlook running, please try the instructions found here.
After creating a new user account on your computer or while running Outlook 2003 for the first time you will be prompted automatically to configure an email account. To start this process, clicck the Start button and run Microsoft Office Outlook. If the icon is not located as shown, find it under "All Programs".
Wait while the program launches.
When prompted, press Next.
Leave the default "Yes", and press Next.
Select "Microsoft Exchange Server" and press Next.
Enter the server short name ("es1" unless instructed otherwise), and enter your user name (normally of the form XXX-username where XXX is a prefix associated with your company, or just bbXXXXXXXXXX where XXXXXXXXXX is the phone number of a blackberry device) and then press "More Settings".
Ignore any error messages, press Cancel if prompted to confirm your user name. Select the Connection tab, check "Connect to my Exchange mailbox using HTTP", and click "Exchange Proxy Settings".
Complete the URL and Server Name fields, and check the check boxes as shown, then press OK.
Press OK on the connection tab.
Acknowlege the restart requirement by pressing OK.
Press the "Check Name" button.
Wait while Outlook contacts the Exchange server and validates your account. If you are prompted with this form, it may be an indication that you have not installed the SSL cert at https://owa.bitblock.net. Try the link and look for warnings, if you get them, stop here, and follow the instructions here. Once you have completed that step, click "Check Name" again.
Alternatively, if you are repeating set up later, you may have to contact support to have us republish your username if this setup does not complete.
Try repeating the "Check Name" before giving up. If it doesn't continue, press cancel, and contact support.
Enter your username (as before) prefixed with "HS\" and the password you were provided then press OK. If you change this password (which you should do at least initially), you will have to use your new password (follow the instructions here for information on changing your password).
You may be prompted for this username and password several more times and will always be prompted at startup. Repeat the password as required.
Your account should now appear underlined. Press OK. Enter the password prompt if required.
This will return you to the exchange server settings page, youe account information will be underlined her also. Click 'Next'.
Press Finish.
Wait while Outlook downloads information from your account
If prompted, confirm your name and initials. This is only required if this user has not run ANY Microsoft Office application since installation. Your initials are used to track changes in a variety of Microsoft Office program.
Confirm or edit the information and press OK.
Congratulations, the set up procedure is complete!
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