What ADSL modem do I have / Do I need to upgrade?

There are many ADSL modems available. We currently recommend and support the Thomson SpeedTouch 516 v6 pictured here.

For a reference to the modem lights, please click here.

If you have this modem you likely do not require an upgrade. This modem can be configured for a variety of providers, depending on the installed location. Please check with support if you are having difficulty.

Other modems are pictured below. If you have one of these modems you likely require an upgrade to the newer modems. Most of these modems are older technology not capable of supporting ADSL2+ managed ADSL. Please contact support or sales to arrange for a replacement modem to be sent by mail. Modems can be installed by our technical staff if desired. There is a charge for on-site installation; however, there is no charge for phone support to enable you to connect the replacement modem.

Linksys ADSLME3

DLink DSL300g

DLink DSL300i

GNet

Please contact support if you require any additional assistance.