Deleting Outlook's Offline Address Book
Administrators who want to force a cache reset of the entire Address Book, in Outlook 2010, can delete the Offline Address Book to have the cache immediately rebuilt from the Global Access List the next time Outlook is run.
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First, navigate to the Offline Address Book on your local computer. The OAB is located in “%USER PROFILE%\AppData\Local\Microsoft\Outlook\”.
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Simply delete the OAB folder and relaunch Outlook to have the OAB rebuilt from the Global Access List.
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