Products and Services

Our philosophy: "Redundancy is a GOOD thing." All our systems are designed to be as fault tolerant as possible with hot spares and fail-over systems in use combined with 24 x 7 support.

 

BitBlock Systems Inc. has assembled a comprehensive set of services designed to reduce your information technology management burden and help you return to what you do best - build your business! Save Money Through Outsourcing. Small to medium businesses often do not need an IT worker onsite. Through careful planning and skilled, secure remote support, a full time local support person can be replaced or supported by an offsite helpdesk / remote administration service.

 

Save Money Through One-Call Service

One call for all your IT needs, from hardware or recommendations and service to Business VoIP, Internet, Hosted Services, and Backup. No passing the buck. No finger pointing. Priority response. If you do depend on other consultants / service providers, we can manage them for you (with appropriate authorization).

 

One Bill

Having all of your IT services managed by one company will make controlling your expenses and paying your bills more convenient. 

 

Simple Web Based Issue Management

Our web-based support system provides centralized management of all support issues and serves as a time tracking tool as well. Past support issues are archived for later review and reference.

7 x 24 emergency support and service

ADSL/ CABLE

You can buy Internet access directly from BitBlock. We will set it up and manage it directly, ensuring it works exactly the way you need it to be as productive as you need to be. BitBlock's hosting is here to meet your needs.

 

Exchange

Exchange email provides a powerful email service that allows you to manage your email, calendar, and contacts all within a single protocol. BitBlock provides custom Exchange accounts set up exactly the way you need and want them so you can get your work done.

 

BlackBerry Enterprise Server

BitBlock can connect your business with enterprise grade security and mobility with Blackberry Enterprise Server (BES) to manage a fleet of mobile devices. With BES, BitBlock can fully optimize all of your devices, users and administrators in one centralized control centre. With the power and robust performance of BES, your business can soar to new heights.

 

Web Design

Through existing partnerships with graphic design firms, for whom BitBlock provides back end services and hosting, we can also leverage those relationships to provide your company access to comprehensive web and print design services. We also have experience with the latest content management platforms that can provide you with a powerful, maintainable website.

 

Clustered Email Hosting

With BitBlock's clustered email, you can have a personalized email address that you can use on any device that works with email. We can host email on a custom domain so that your company can have a more professional image.

 

Web and Database Hosting

Canadian based hosting provides "Patriot Proof" service to our clients. With a complete range of self and fully managed services in either virtual private environments or on dedicated servers, BitBlock's hosting is here to meet your needs. A premium service at a reasonable price, our hosting services provide fast reliable access that is fully redundant and secure.

 

Cloud Desktop

BitBlock hosts Windows servers to keep your business mobile and flexible. With Windows based server, you can work anywhere and anytime knowing that as long as there's internet you can connect to a familiar workspace to get things accomplished.

 

Business VoIP and vPBX

BitBlock provides the power and features of your own PBX system without all the capital costs and support issues. Leveraging the power of VoIP, we extend in-office functions to home offices, multi-office locations and semi-permanent offices.

 

Hardware and Software Support and Sourcing

From design, to implementation and maintenance, BitBlock covers the full range of network services and platforms. Windows & Unix / Linux / BSD variants are all supported by technicians with excellent experience. We care for your data as if it were our own.

Downtime in a corporate environment is costly. Monthly maintenance plans are available which combine regular preventative service and diagnostic monitoring with reduced rates for additional priority services & support.

 

Network Infrastructure Services

From design, to implementation and maintenance, BitBlock covers the full range of network services and platforms. Windows & Unix / Linux / BSD variants are all supported by technicians with excellent experience. We care for your data as if it were our own.

Downtime in a corporate environment is costly. Monthly maintenance plans are available which combine regular preventative service and diagnostic monitoring with reduced rates for additional priority services & support.

 

Software Hosting

BitBlock can host any software that you may need to get your work done. We can host local client software for use on our Cloud Desktop service, and we can host any server software that you need as well.

 

Storage and Backup

Reliable hardware for information storage and backups is expensive. For small to medium businesses, this can be a limiting factor. Let BitBlock worry about the hardware. Keep your information safe and protected on our redundant storage servers.

 

On-Site and Off-Site Support

Skilled computer system and network engineers are available as required to perform a variety of tasks including computer maintenance & repair, diagnostics or new systems design and setup.

 

Optical Fiber / Wireless Broadband

In some situations, ADSL or other Internet options may not provide enough upstream bandwidth to meet your requirements. In that case there are other possible solutions, these would include:

Optical Fiber- A transparent fiber made of glass (silica) or plastic. It is flexible and a little thicker than a strand of human hair. It's main function is to transmit light between the two ends of the fiber. The light transmitted can function in transferring information.

Wireless broadband- Technology that provides Internet to a wide area wirelessly at high speeds.

 

 

Like our support? We bet you'll like our service!
Contact us  now for more information!

Hosted VoIP | Fax Services | Cloud ServicesMicrosoft Exchange | Remote Backup | Internet Connectivity | VoIP Phones | Servers | Thin Clients

 

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